Sick Call
Sick Call is the component of health care that responds to a youth’s complaints of illness or injury of a non-emergent nature but which requires a professional nursing assessment and possibly, a nursing or medical intervention. Sick Call is conducted when a licensed nurse is on-site, and should be conducted on a regularly-scheduled basis. Episodic care is the health care component intended to provide medical services in response to unexpected illnesses, accidents or conditions that require immediate attention or an immediate professional assessment to determine their severity. Any Sick call complaint that has been evaluated to require an immediate response shall not wait until the next scheduled Sick Call. A youth experiencing a health-related condition or complaint that is considered an emergency must receive immediate medical attention and is not part of the sick call process.
No. A process must be in place for all youth to have timely access to sick call care and treatment. The process by which youth indicate their respective need for Sick Call may vary as long as access is not denied. However, a youth must be provided a Sick Call Request form and a pencil when requesting to see a nurse or physician.